Exemplar Machinery and Equipment Trading Limited (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.exemplar-machinery.com.hk] (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other contact details you provide when you contact us or fill out forms on our Site.
- Usage Data: We collect information about your interactions with our Site, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, analyze site usage, and personalize content. Cookies are small files placed on your device that help us remember your preferences and improve your browsing experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain Our Services: To process your inquiries, provide you with information about our products and services, and respond to your requests.
- To Improve Our Site: To analyze usage trends, monitor site performance, and enhance user experience.
- To Communicate with You: To send you updates, promotional materials, and other information related to our products and services, if you have opted to receive such communications.
- To Comply with Legal Obligations: To fulfill our legal obligations and protect our rights, property, and safety, and the rights, property, and safety of our users and others.
3. How We Share Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting business, or servicing you, such as web hosting providers and customer service platforms. These providers are obligated to protect your information and use it only for the purposes for which we have engaged them.
- For Legal Reasons: We may disclose your information if required to do so by law, or in response to legal processes or governmental requests, or if we believe that such disclosure is necessary to protect our rights, enforce our terms of service, or comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
4. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security measures are completely foolproof, and we cannot guarantee the absolute security of your information.
5. Your Choices
- Opt-Out: You can opt out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly.
- Access and Correction: You may request access to, or correction of, your personal information by contacting us at [privacy@exemplar-machinery.com.hk]. We will respond to your request in accordance with applicable laws.
- Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
6. Links to Other Sites
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site. Your continued use of our Site after such changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Exemplar Machinery and Equipment Trading Limited
Flat B 20/F, Tower B, Billion Centre 1 Wang Kwong Road, Kowloon Bay Hong Kong
machinery@exemplar-holdings.com